Providing Honest In-Home Service for Over 45 Years
• Service & Sales Warrantied
• Senior & First Responder Discounts
(203) 846-1743
REQUEST AN APPOINTMENT
OVER 75,000 CUSTOMERS SERVICED SINCE 1980
Skilled Technicians
OUR TECHNICIANS HAVE OVER 75 YEARS OF COMBINED EXPERIENCE and are EPA certified.
With years of hands-on experience, our technicians have the skills to quickly identify and resolve issues, ensuring that your appliances are restored to optimal performance. We take pride in our expertise and commitment to delivering quality repairs every time.
reconditioned appliances
Our Appliances are tested, CLEANED & SANITIZED. EACH UNIT COMES WITH A 6 MONTH 100% WARRANTY AND AFTER THAT YOU GET 20% OFF OF PARTS & LABOR FOR AS LONG AS YOU OWN IT!
Each of our reconditioned appliances goes through a rigorous testing and cleaning process to ensure it works like new. We guarantee the highest quality and customer satisfaction, giving you peace of mind with our extended warranty and future discounts on parts and labor.
DeMassa Appliance Service
Ralph DeMassa began DeMassa Appliance Service in 1980 out of his garage and has been at the Main Avenue store since 1982! In 2019, his daughter Tracey DeMassa-Lee joined the team with the intention of carrying on the family business someday after Ralph retires. While Tracey runs the day-to-day operations, Ralph is focused on working in the shop, sharing his knowledge, as well as assisting with training and enhancing our systems.
DeMassa Appliance Service has been providing personalized customer service for over 45 years in lower Fairfield County. When you call us, you’ll speak with a knowledgeable service professional who can answer your questions and arrange a service visit if needed. Our staff has over 75 years of combined experience. We service Norwalk, Rowayton, Westport, Wilton, Fairfield, Black Rock, Southport, Weston, Easton, Ridgefield, New Canaan, Darien, Stamford, Greenwich, Cos Cob, and Riverside.
Products
• Reconditioned Appliances
Services
• Appliance Repair Service
Languages
• English
• Spanish
TRUSTED IN-HOME REPAIRS
Expertise and experience in the field make all the difference. DeMassa Appliance Service has been in business since 1980 and has over 75 years of combined technical experience. No matter the age or what may be wrong with your appliance, we will know how to fix it.
We provide convenient in-home repairs for all major appliance brands. Our technicians will work efficiently to minimize downtime, ensuring your appliances are running smoothly as soon as possible. We are committed to offering reliable service with minimal disruption to your daily life.
WASHERS
We fix common issues like leaking, not draining, not spinning, and failure to start, with quick diagnostics and dependable service you can trust.
DRYERS
We service both gas and electric dryers that won’t heat, won’t start, or won’t dry properly. Fast diagnostics and reliable repairs to keep your laundry moving.
REFRIGERATORS
From warm fridges to leaking or noisy units, we repair most refrigerator issues quickly to protect your food and restore proper cooling.
STOVES
DISHWASHERS
Not draining, not cleaning, or leaking? We diagnose and repair dishwasher problems to get your kitchen back to normal with dependable results.
MICROWAVES
We repair built-in and countertop microwaves with heating, door, and control issues so you can get back to quick, convenient cooking.
Time Tested Appliance Repairs You Can Count On!
DeMassa Appliance Service is a trusted, local, family-owned business that has proudly served our community since 1980, delivering honest, dependable in-home appliance repairs and quality reconditioned appliance sales for over four decades. Our reputation has been built on integrity, expert workmanship, and treating every customer like family. We specialize in convenient in-home repairs on all major appliance brands, including washers, dryers, refrigerators, freezers, ice makers, beverage and wine coolers, cooktops, ranges, wall ovens, and hoods. Whether it’s a quick fix or a more complex repair, our experienced technicians are committed to getting your appliances back up and running quickly and correctly – saving you time, stress, and money while keeping your home running smoothly.
Appliance Repairs
At DeMassa Appliance Service, we believe in the power of honest and up-front services. We never charge you any hidden or unexpected fees. You can trust us to repair your appliance quickly and efficiently.
We focus on delivering exceptional repairs the first time around, so you won’t have to deal with recurring issues. Our transparent pricing and commitment to no hidden fees ensure you get the best value for your investment.
Reconditioned Appliances
If you are looking to buy reconditioned appliances at great prices, turn to us! With every purchase, you will receive a 6-month 100% warranty and then 20% off of parts and labor for as long as you own the unit!
Our reconditioned appliances are carefully selected and thoroughly inspected, ensuring they meet the highest standards of quality and functionality. We offer the perfect balance of affordability and reliability for those looking to get more value for their money.
It’s the best warranty in town!
Trustworthy Servicemen
Our service technicians bring together more than 75 years of combined hands-on experience in appliance repair, giving our customers confidence that their equipment is being handled by true professionals. Each technician is highly trained, efficient, and EPA-certified, with the knowledge and skills to diagnose problems quickly and repair them correctly the first time. We stay up to date with the latest industry standards and technologies, allowing us to service a wide range of appliance brands and models. Our team takes pride in delivering dependable, honest service, treating every home with respect, and ensuring safe, environmentally responsible handling of refrigerants and materials on every job.
You can rest assured knowing that your appliances are in expert hands. We go the extra mile to ensure every repair is done with precision and care, so your appliances continue to perform for years to come.
We Service All Major Brands Including...
THE ABOVE UNITS ARE EXAMPLES OF OUR INVENTORY WHICH CHANGES VERY FREQUENTLY, SO COME VISIT OUR SHOWROOM TO SEE WHAT IS CURRENTLY IN STOCK!
279 MAIN AVE (RT 7), NORWALK, CT 06851
What Our Customers Are Saying
Harbert Spin
Technician
Lorem ipsum dolor sit amet, nsectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus
Harbert Spin
Technician
Lorem ipsum dolor sit amet, nsectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus
Harbert Spin
Technician
Lorem ipsum dolor sit amet, nsectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus
Harbert Spin
Technician
Lorem ipsum dolor sit amet, nsectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus





Our refrigerator broke with a newborn at home and they rushed to get a technician over to our house that same day. They also offered to loan us a refrigerator while our new one was delivered.
I couldn't be happier with the customer service I received! They are the best!

DETAILS
I have a nine-year-old large wall heating and air conditioningunit in my kitchen. It was not going off when you hit the off button. Demassa Appliance Got the correct parts from Fredrich air air-conditioning but when they put it in the first day, it would not work. Demassa Appliance Contacted Fredrich air-conditioning that day, printed out the schematics and original manual needed, and came back the next day.
Demassa Appliance Completed the project and charged me no more than original estimate.
My nine-year-old Heater and air conditioner is back to working wonderfully. I am very impressed with the fact that Demassa Appliance Contacted the original manufacturer, came back promptly the next day and finish the job thoroughly and efficiently at the same price as originally quoted,. I am very pleased with Demassa Appliances communication, on time show up, solving a potential problem, professionally efficiently, and at the same price and being very responsive

Not pushy, listening to what your problem is, giving advice on what's best for you as a buyer, and not looking to make a quick sell.
These are the type of businesses that move our community and city, go check them out... I know for sure I will later this week.
Get support for your problem
GIVE US A CALL OR FILL OUT THE FORM BELOW TO REQUEST AN APPOINTMENT. SOMEONE FROM OUR OFFICE WILL GET IN TOUCH WITH you AS Quickly As Possible TO Schedule your AppointMENT.
Contact Info
- 203-846-1743
-
279 MAIN AVE, (RT.7)
NORWALK, CT 06851 - OFFICE@DEMASSAAPPLIANCE.COM
Looking for a part
Trying to track down a hard-to-find, backordered, or discontinued part?
We carry many of these parts in our inventory, and if we don’t have it in stock, we’ll research it for you. Simply fill out the form below to get started.